Spent two-2 separate days in there,trying to get phone fixed...never got phone fixed waste of time!
I found that the associates were not very friendly or helpful when i asked questions regarding changing my service to a new phone.
I went into this store, where I have actually purchased 3 phones previously this year, and asked for help transferring data from my old Pixel to a replacement Pixel because of a manufacturers' defect. The people at Verizon were so nice on the phone, but I walked into the store and this punk kid told me he wouldnt do it unless I paid $19.95 for him to do the transfer. I have 6 lines with Verizon! I called Verizon and they were appalled, but they said that a franchise can do whatever they want. They did however, file a complaint, because they dont want this to be a reflection on Verizon. I will never go to this store again. In the Lakes Region, I will stick with the Verizon store in Center Harbor, the gal there ROCKS.
By far the best experience in purchasing a new phone. The sales representative Nick was very professional,knowledgeable and even stayed late to make sure I was taken care of. I will be recommending Nick to all my friends and family.
Since, I got an Android Note 5 Over 1 year ago, I have made Several visits to Verizon locations for help with this phone and the reps. Only made my phone much worse! Another Android Note 5 was sent to me, But, Still all the same problems Came to me on the New Phone, too, So, How Could that happen??? A representative tried to help me a few times with a landline phone+ this Note 5 Androud cell phone And She Gave Up! Also, both batteries didn't last a month, so, must keep plugged in or battery is gone within 10 minutes-(too many problems with this Android Note 5 Verizon cell phone to write)! A representative finally told me, because I haven't been able to hardly use 2 of these right as a phone for over 1 year, that I can get an I-phone,-(As I'd asked for in the first place), for free at this point, But, I then lost communication with Her, So, No Name Or Anything!!?? Please help me Verizon??? Thank You...
Verizon Authorized Retailer Wireless Zone is a US Electronics Store based in Laconia, New Hampshire. Verizon Authorized Retailer Wireless Zone is located at 1106 Union Ave Unit 1, Laconia, NH 03246, USA.
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